Support

Need help with a booking, payment, or refund? Email us and we’ll get back to you as soon as possible.

Please include your booking ID (if you have one), the game name, and the phone number or email you used to sign up (whichever is linked to your account).

Bookings & refunds

If a session is cancelled by the organizer, refunds are handled automatically. For anything else, contact support.

Report an issue

If something doesn’t look right in the app (roster, venue, checkout), email us a screenshot and a short description.

Looking for our policies? Check back soon, or contact support@localrec.ca.