Terms of Service
LocalRec · Effective date: March 10, 2026 · Contact: support@localrec.ca
Please read these Terms of Service carefully before using the LocalRec mobile application or any related services (collectively, the "Platform"). By creating an account, joining a game, or hosting a game through the Platform, you agree to be legally bound by these Terms. If you do not agree, do not use the Platform.
1. About the Platform
LocalRec ("we", "us", or "our") operates a mobile application that connects players and hosts for organized pickup soccer games in Regina, Saskatchewan, Canada. We act as the organizer and operator of games hosted through our Platform. Hosts are individuals who create and manage game sessions using our tools.
2. Eligibility
- You must be at least 18 years of age to create an account or participate in any game on the Platform.
- By using the Platform, you confirm that you meet the age requirement and that all information you provide is accurate and current.
- We reserve the right to suspend or terminate accounts that do not meet eligibility requirements.
3. Account Registration & Security
- You register using your mobile phone number. A one-time verification code is sent via WhatsApp (powered by Twilio).
- You are responsible for maintaining the security of your account. Do not share your verification codes with others.
- You agree to notify us immediately at support@localrec.ca if you suspect unauthorized use of your account.
- We are not liable for any loss or damage arising from your failure to secure your account.
4. Game Booking & Payments
4.1 Booking a Spot
- Spots in paid games must be reserved and paid for in advance through the Platform using Stripe.
- Accepted payment methods include credit/debit cards, Apple Pay, and Google Pay.
- Your spot is not confirmed until payment is successfully processed and you receive a booking confirmation.
4.2 Pricing
- Game prices are set by us and displayed clearly at the time of booking, inclusive of all applicable fees.
- Free games (typically outdoor summer sessions) carry no charge and do not require payment information.
4.3 Book for Friends
- You may purchase additional spots for friends at the time of checkout by providing their names.
- You accept all terms and the liability waiver on behalf of any friends whose spots you purchase. You are responsible for ensuring invited friends are informed of all applicable rules and policies.
- Additional spots are charged at the same per-player rate.
4.4 Service Fees
A platform service fee is included in the displayed price. No hidden fees will be charged beyond the amount shown at checkout.
5. Cancellations & Refunds
5.1 Player Cancellations
- You are entitled to a full refund if you cancel at least 24 hours before the scheduled kickoff time.
- Cancellations made less than 24 hours before kickoff are not eligible for a refund.
- No-shows (failing to attend without cancelling) are not eligible for refunds under any circumstances.
5.2 Game Cancellations by Us
- If we cancel a game for any reason — including insufficient player count, venue unavailability, or weather — all affected players will receive a full refund.
- Refunds will be processed to the original payment method within 5–10 business days, depending on your card issuer.
5.3 How to Cancel
To cancel your booking, use the cancellation option within the Platform under My Games, or contact us at support@localrec.ca.
6. Player Conduct & Code of Conduct
All participants are expected to conduct themselves in a respectful, fair, and sportsmanlike manner. By joining any game on the Platform, you agree to the following:
- Play fairly and within the spirit of the game.
- Treat all other players, hosts, and venue staff with courtesy and respect at all times.
- Refrain from any form of harassment, hate speech, discrimination, or threatening behaviour.
- Avoid dangerous, malicious, or excessively aggressive play that may injure others.
- Follow all venue rules and instructions from venue staff.
- Arrive reasonably on time. Repeated late arrivals may affect your booking privileges.
Violations of the Code of Conduct may result in:
- Removal from the game by the host without refund.
- A temporary suspension from the Platform.
- A permanent ban from the Platform at our sole discretion.
7. Hosting a Game
- Hosts may create and manage game sessions through the Platform subject to these Terms.
- Hosts are responsible for ensuring their game details (venue, time, format, skill level) are accurate at the time of posting.
- Hosts agree to appear at the venue at the scheduled time. Repeated host no-shows may result in loss of hosting privileges.
- Hosts may remove players for conduct violations per Section 6. Removal by a host does not automatically entitle the removed player to a refund.
- Hosts do not set or receive platform fees. Earnings (where applicable) are disbursed by us following game completion, net of processing fees.
8. Intellectual Property
- All content on the Platform — including the name, logo, design, graphics, and software — is owned by or licensed to LocalRec and is protected by applicable Canadian intellectual property laws.
- You may not copy, reproduce, distribute, or create derivative works from any Platform content without our express written permission.
- User-generated content (such as profile information) remains your property, but you grant us a non-exclusive, worldwide, royalty-free licence to use it for the purpose of operating the Platform.
9. Media Consent
Photos and videos may be taken during games for the purpose of promoting the Platform and growing the Regina pickup soccer community. By participating in any game, you consent to the capture and use of such images or footage by us. If you do not consent, please inform us at support@localrec.ca prior to the game.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE PLATFORM OR PARTICIPATION IN ANY GAME.
- OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 30 DAYS PRECEDING THE CLAIM.
- WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR ERROR-FREE ACCESS TO THE PLATFORM.
Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded under Saskatchewan or Canadian law.
11. Disclaimers
- The Platform is provided "as is" and "as available" without warranties of any kind.
- We do not warrant that the Platform will be free of errors, viruses, or other harmful components.
- Physical activity involves inherent risk. See the Liability Waiver for full details.
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the Province of Saskatchewan and the federal laws of Canada applicable therein.
- Any dispute arising from these Terms or your use of the Platform shall be resolved through good-faith negotiation. If unresolved, disputes shall be referred to binding arbitration in Regina, Saskatchewan under the applicable rules of the ADR Institute of Canada.
- You agree that any claim must be brought in your individual capacity, not as a plaintiff or class member in any class action.
13. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on the Platform and update the Effective Date. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@localrec.ca
- Website: www.localrec.ca
By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.